How we're serving Canadians in their time of need This will be updated periodically as new information is available. A complete overview of the timelines for the CRA's return to business activities can be found online. The CRA aims to be completely transparent and proactive in identifying activities that are resuming. Begin contacting clients if we need clarification or supporting documents related to their tax and benefit return.CRA may offer to assist with tax return preparation or send letters to those who may lose benefits because they have not filed a tax return). Contact certain taxpayers to help them meet their tax obligations (e.g.Reconnect with those who may owe to re-evaluate their financial situation, discuss payment options, and offer a payment arrangement where possible.Begin calling those who may owe in order to pursue payment arrangements.To this end, this September, the CRA will:
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Here is some information on the CRA's legitimate activities that are resuming and tips on how to recognize when the CRA is trying to contact you:ĭue to the Government's ongoing efforts to support Canadians through the COVID-19 pandemic, the CRA suspended many collections and compliance activities and committed to resuming them in a thoughtful and phased manner, taking into consideration the health and safety of our employees and the needs of Canadian taxpayers.
To protect yourself from scams, it's important to know when and how the CRA might contact you. They often call Canadians to try to trick them into paying fake debts, and may even contact you by email, letter, or text message. However, you should be aware of scammers pretending to be CRA employees. 17, 2020 /CNW/ - The Canada Revenue Agency (CRA) is gradually resuming additional activities, and it may legitimately be us calling Canadians to discuss their tax and benefit situations.
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